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Asset Protection Agent Full-Time Job

DATE: Jun 28, 2019

CITY: Silver Spring, MD, US, 20910

Company: DSW

Req #: 87291 
Location Name: Downtown Silver Spring, Silver Spring 
Department: Store Ops/LP/Planning/Design 

 

Designer Brands Inc. is one of North America’s largest designers, producers and retailers of footwear and accessories. The company operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide. The Camuto Group owns licensing rights for the Jessica Simpson® footwear business, and footwear and handbag licenses for Lucky Brand® and Max Studio®. In partnership with a joint venture with Authentic Brands Group, Designer Brands also owns a stake in Vince Camuto®, Louise et Cie®, Sole Society®, CC Corso Como®, Enzo Angiolini® and others. More information can be found at www.designerbrands.com.

 

JOB DESCRIPTION

Job title: Mobile Asset Protection Agent

General Summary: As a Market Asset Protection Agent you will be responsible for promoting shortage prevention and awareness as well as working to detect and apprehend shoplifters and other customers who commit thefts and/or fraud while on DSW premises. Our Market Asset Protection Agents allow us to move with tempo to mitigate and resolve emerging external theft, fraud trends, and incidents.  They play an integral role in supporting our mission to reduce theft and fraud as well as improve safety for both DSW’s associates and customers.

 

Reports to: Store Manager

Essential Duties and Responsibilities:

  • Support the identification and resolution strategies for stores within assigned metro area
  • Deploy wherever there is an emerging theft resolution need - this role supports multiple locations and flexibility is required as schedule changes will occur based on emerging theft trends
  • Under direction of store and Loss Prevention management, train new associates on LP standards, company policies, theft deterrence and shortage awareness.
  • Recover stolen merchandise; apprehend shoplifters and other customers who commit fraud against DSW in compliance with company standards.
  • Make productive merchandise recoveries when necessary.
  • Builds theft and fraud intelligence by collecting documentation, information, and sharing trends.
  • Documents and shares intelligence with necessary partners within DSW and local law enforcement.
  • Serve as support to store management to ensure safe work environment.
  • Prepare complete reports relative to all theft incidents, merchandise recoveries, and safe work environment.
  • Maintain a high level of confidentiality

 

 

Required Skills and Competencies:

  • Complete all Loss Prevention training requirements, maintain personal certifications and licensing as required by law.
  • Understand and maintain strict compliance with the law and company policies concerning apprehensions and the preservation of evidence.
  • Possess strong verbal and written communication skills.
  • Must be able to communicate with all levels of staff and management.
  • Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
  • Must be able to stand/walk sales floor for entire shift.
  • Possess general operating knowledge of retail security camera equipment.
  • Ability flexible schedule including nights and weekends appropriate to retail business needs.
  • Reliable transportation and a valid Drivers’ license. You can expect to travel up to 50 miles per day within the MD, VA, and DC Metro markets.

 

 


 


Nearest Major Market: Washington DC

Job Segment: Asset Protection, Warehouse, Compliance, Loss Prevention, Retail, Manufacturing, Legal