Production Coordinator (Remote)

General Summary:

The Production Coordinator works to ensure that international wholesale deliveries arrive to our Distribution Center and clients efficiently.

Reports to: Sr. Production Mgr.

Essential Duties and Responsibilities:

•            Communicates daily with foreign offices (China and Brazil) to ensure that shipment or receipt of product from an international location is accomplished efficiently. This might involve being available after hours due to time difference.

•            Coordinates with international factories and New Jersey Distribution Center on priorities of production and shipping/receiving.

•            Confirms that orders are correct (color, material, style, and shipping date), all pricing is updated and reconciled in ABS. Responsible for entering data of sensitive information, troubleshoots system issues, and works with Pricing Expert to identify and resolve any issues with product/order inquiries.

•            Setup, update and maintain style master and costing in ABS.

•            Communicates specifics details and material reports prior to distributing to the e-commerce team.

•            Work daily with sourcing and customer service daily on production updates and pricing approvals.

•            Manage customer ticketing needs with foreign offices and labeling companies.

•            Review and manage on a weekly/monthly/quarterly basis the production schedules from foreign offices. Assessing order forecasts, managing orders, evaluating risks, and making recommendations on how to keep accounts in the green.

Required Skills and Competencies:

Required Skills:

•            Intermediate knowledge of footwear production, delivery, freight, and duties.

•            Intermediate knowledge of materials' cost and customs regulations.

•            Analytical skills

•            Data entry

•            Detail oriented

•            ABS ordering system

Competencies:

SETTING GOALS – Creates and follow effective plans. Anticipates risks, creates contingency plans. Aligns plans with goals. Allocates adequate resources. Accepts and supports change. Willing to take risks and suggests new ideas, approaches. Takes initiative. Seeks out learning activities.

WORKING WITH OTHERS – Clearly articulates own, other’s goals. Promotes a team atmosphere by demonstrating humility and respect. Builds effective relationships, relates well to others. Delivers and responds to feedback in a constructive manner. Considers multiple perspectives. Handles conflict, pressure, uncertainty and adapts independently. Meets commitments. Dedicated to working with business partners on their expectations.

GETTING RESULTS – Personally accountable for work performance targets and achieving results. Prioritizes well. Anticipates and handles obstacles effectively. Makes good, timely decisions. Can simply and process complex problems. Understands underlying issues and addresses root causes. Meets deadlines, works until finished.

Qualifications:

Minimum Experience:

•            2+ years of experience with account management customer service or account coordination

•            2+ years of experience with data entry, B2B orders, and

•            Proficient to advanced level of Microsoft Office Suite

Preferred Qualifications:

•            Experience working with international partners

•            Experience with wholesale

•            Knowledge of footwear construction

Minimum Education:

•            Bachelor's Degree

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