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Security & Infrastructure Program Manager Job

DATE: Aug 4, 2017

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 70542 
Location Name: Home Office, Columbus 
Department: Information Technology 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!


The Security & Infrastructure Program Manager is responsible for the management & delivery of an integrated portfolio of cross-functional projects to drive business results in the IT security and IT infrastructure space (IT security, compliance, infrastructure, operations, data governance/BI). This position reports to the Senior Director, PMO and has no direct reports.


Essential Duties and Responsibilities:

  • Drive delivery  & integration of full portfolio of projects
    • Develop deep understanding of portfolio strategic goals, financials and stakeholders
    • Maintain strong relationships w/all portfolio stakeholders
    • Partner closely with transformation director to ensure full adoption, maximization and benefits delivery
    • Partner closely with IT & business directors to define/implement complete solutions
    • Play a key role in portfolio governance activities (e.g. steering committees, etc.)
  • Provide leadership within PMO team & beyond
    • Provide day-to-day management for contract & FTE PMs, Project Analysts
    • Provide matrixed leadership to dev managers & non-PMO PMs delivering projects outside of PMO
    • Be an advocate for project management and the PMO across the organization
    • Drive continuous improvements in PMO processes & results
    • Dependency identification & management within and across portfolios
    • Escalation point for project managers to support problem solving
  • Plan, drive, track and report on delivery of full high-complexity individual projects, multiple projects and/or programs (tech, business, vendor, change, communications, measurement workstreams)
    • Create project management artifacts: scope, project plan, budget, risk/issue logs, status reports, etc.
    • Oversee project execution, track status, resolve and/or escalate issues, manage project team
    • Identify, analyze and manage stakeholders throughout the project and facilitate change adoption


Required Skills and Competencies:

  • Expert-level knowledge and experience with project management processes and tools
    • PMBOK, PM Methodologies (waterfall & Agile), best practices, PMP certification
    • Proficiency with IT and technology concepts including SDLC & QA, key DSW IT systems
    • Tools: MS Project, Clarity / CA PPM, Excel, PowerPoint, etc.
  • Thorough understanding of DSW business: strategies, financials, organization, key stakeholders
  • Deep knowledge of business processes & practices within portfolio area
  • Expert-level understanding of DSW project delivery methodologies & processes
  • Full understanding of strategic goals, financials, roadmap and dependencies within portfolio area
  • Strategic understanding of all projects & roadmaps across DSW Inc portfolio
  • Expert-level project manager with a mastery of all associated competencies
  • Must be able to manage integrated programs
  • Must be able to direct day-to-day work & development of multiple PMs (direct & matrixed)
  • Must be able to drive team-building activities within portfolio team
  • Must be able to lead portfolio governance activities (project changes, estimation, steering, etc.)
  • Must be able to manage portfolio stakeholders throughout DSW, partners, vendors, etc.
  • Must be able to create and manage resource plans & budgets across entire portfolio
  • Able to negotiate between internal stakeholders & external vendors to achieve optimal business results
  • Able to lead, develop and drive the daily activities of a team of direct & matrixed reports
  • Able to drive multiple project teams to success & solve complex problems
  • Ability to build, direct, motivate and drive project teams
  • Able to drive tempo with self & others with a strong bias for action
  • Able to be the voice of reason, confidence, independence, positivity in stressful moments
  • Advanced financial and business acumen including capitalization rules / policies
  • Ability to identify and manage dependencies within & across projects / portfolios
  • Expert-level communicator & presenter, able to “tell the story” at all levels of the organization
  • Exceptional stakeholder identification/management, influence and change leadership abilities
  • Ability to manage projects following multiple delivery methodologies (waterfall, Agile)
  • Unwavering personal accountability for the success of the portfolio and all projects within it


Minimum Qualifications


  • 5+ years of progressive project management and leadership experience
  • 2+ years management of project managers, individual contributors and/or teams
  • Retail industry experience
  • Project Management Professional (PMP) certification
  • Experience with management of projects within digital / ecommerce and mobile disciplines


Preferred Qualifications:

  • Program Management Professional (PgMP) certification preferred
  • Agile Certified Practitioner (PMI-ACP) certification preferred
  • Formal Change Management training & certification preferred
  • Experience with management of projects within IT security (e.g. identity & access management, privileged access management), infrastructure (networks, servers, etc.), operations (release management, service desk, etc.), data governance (BI, data warehouse) disciplines



  • Bachelor's degree; MBA or advanced degree preferred

DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant or associate who requires an accommodation to perform the essential functions of the job should contact Human Resources to request that accommodation. 


Nearest Major Market: Columbus

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