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Merchandise Support Assistant Job

DATE: Jun 8, 2017

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 72466 
Location Name: Home Office, Columbus 
Department: Buying/Merchandising 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!


General Summary: The Merchandise Support Assistant assists the Buyers and merchandising teams with all aspects of style (product) and purchase order processing.  This position requires complete understanding of open to buy, paperwork flow and appropriate approvals.


Essential Duties and Responsibilities:

  • Document all orders on P-drive tracking sheet
  • Enter style details in MAP from detail sheets (vendor, style, color, attribute information)
  • Enter pack code information
  • Set up MAP books at beginning of season                                                                    
  • Manage requests for ship changes from vendor – conferencing with the buyer
  • Document all changes/cancellations on P-drive tracking sheet and PO hardcopy
  • Cancel PO balances on Friday                                                                         
  • Establish & Maintain Photo Library on the P drive – determine how pictures are classified
  • Down load pictures from buyers and vendors into correct year/season/vendor file and label by style
  • Determine which trend file pictures go into
  • Cross check for styles that are missed against purchase orders.
  • Delete pictures no longer needed
  • Manage samples
  • Partner with Purchase Order Management to track status of orders                   
  • Resolve DC issues
  • Investigate partial shipments
  • Fix ASN failures                                                                                                           
  • Manage Fill-back list
  • Generate Return to Vendor forms
  • Generate vendor set up forms
  • Generate Business Object reporting as directed by Buyer/DMM
  • Price Changes
  • Print/distribute reports
  • Compile Hindsight Books
  • File Purchase Orders

Required Skills and Competencies:

  • Knowledge of Jesta System
  • Knowledge of Retail Industry
  • Knowledge of shoe attributes – vary by department
  • Exposure to buying process
  • Strong communication, organization, and analytical skills
  • Strong attention to detail
  • Retail math skills


  • 1 year equivalent experience, preferred


  • B.S. Degree in Retail Merchandising, Marketing or Business



Nearest Major Market: Columbus

Job Segment: Merchandising, Retail