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Lead Business Systems Analyst, Digital Commerce Technology Job

DATE: May 15, 2019

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 87220 
Location Name: Home Office, Columbus 
Department: Information Technology 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!


The Lead Business Systems Analyst, Digital Commerce Technology formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and Retail industry requirements.  With this knowledge, the Lead Business Systems Analyst develops or modifies complex commerce solution(s); including the analysis of business and user needs, defining and describing retail E-Commerce functionality and capabilities, and creating requirements.  The candidate in this position is familiar with commerce technology and is able to provide recommendations of business process and product improvements in line with the business vision.  Candidate may be required to act as a project/agile coach or Scrum Master on moderately complex projects.  The candidate must be able to communicate effectively with business, collaborate with cross development teams, and drive project deliverables.  This position will lead facilitated requirement sessions, guide consulting system analysts, participate in agile processes, participate in wireframe and creative designs processes, create process and design documentation, and create UI and functional specifications to DSW standards. This position reports to the Manager, Iteration Management & Support and has no direct reports.

Essential Duties and Responsibilities:

  • Facilitate requirement sessions with Business, IT, and external resources
  • Prepares requirements definition including user persona’s, flowcharts and preliminary reports
  • Provides the functional and technical specifications in the form of Agile user stories and acceptance criteria
  • Serves as a functional expert on projects and can lead large, complex projects within IT or business
  • Provides recommendations to management on behalf of the team
  • Align work with cross functional IT and business analyst
  • Lead Business System Analyst in the digital commerce space including providing direction and delegating tasks
  • Influences and is engaged in tactical and strategic direction of the Digital Commerce area

Required Skills and Competencies:

  • Proficiency in various planning and development tools such as IRise, Confluence, JIRA, Sharepoint, Balsamiq, MS Azure DevOps
  • Proficiency in Microsoft Office (word, excel, project, visio)
  • Strong oral/written communications and analytical skills
  • Decisive and results oriented
  • Experience working in an Agile environment leveraging Scrum, XP, KanBan, SAFe or other industry standard methodologies
  • Creative, strategic thinker and solutions-minded
  • Strong negotiation and influencing skills
  • Excellent planning and follow-up skills and ability to meet aggressive deadlines
  • Proactive and self-directed in nature



  • 8+ years’ experience with Digital Commerce Technology (Oracle ATG experience preferred)
  • Experience in collaborating with multiple teams across IT and the business
  • Experience generating Source to Target mapping documentation
  • Retail experience

Preferred Qualifications:

  • Acceptance Test Driven Development (ATDD) or Behavior Driven Development (BDD) experience
  • Refinement of User Stories including documenting acceptance criteria in Given-When-Then format
  • Experience working with Mobile App Development



  • Bachelor’s Degree in Business Administration, Computer Science, Management Information Systems or related discipline



Nearest Major Market: Columbus

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