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HR Applications Analyst Job

DATE: Jan 31, 2019

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 84601 
Location Name: Home Office, Columbus 
Department: Human Resources 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!


Job title: HR Applications Analyst

General Summary: This role is responsible for translating functional business requirements into configuration and usage guidance in SAP SuccessFactors. The Analyst will utilize a suite of talent management tools within SAP SuccessFactors to ensure the solutions that are delivered are robust, efficient and deliver the maximum possible value to the business. This position serves as a product specialist and will build upon and maintain professional relationships with key colleagues/vendors to ensure the services and solutions provided meet our current and future needs.  Responsible for managing the configuration, production, and maintenance/upgrades of SuccessFactors, including associated analysis and reporting.

Reports to: Senior Manager, Benefits & HR Systems


Essential Duties and Responsibilities:


  • Perform requirements gathering, documentation, analysis, design, configuration and testing for implementation/enhancement of new and existing applications.
  • Communicate extensively with HR and IT business partners to translate high level business needs into executable results.
  • Responsible for the implementation of scheduled and ad-hoc releases in SuccessFactors, including communicating upgrade changes, developing test schedules, and understanding full system impact to ensure stability and performance.
  • Plan, execute, and manage the integrations between SuccessFactors and other applications, as required, utilizing Dell Boomi, SuccessFactors Integration Center, and Odata API.
  • Perform basic to advanced configuration analysis into root cause of problems and implement solutions.
  • Perform configuration deployment by moving code from lower sandboxes to production environment and address functionality and integration issues.
  • Communicate status and key business information effectively to both management and internal customers.
  • Maintain, implement and develop business processes documentation, business processes, user procedures, training materials and guidelines.
  • Grant user access through role base permissioning, and understand SuccessFactors security model and the architecture behind it.


Required Skills and Competencies:


  • Proven success in contributing to a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Detail oriented
  • Excellent organizational, multi-tasking, and problem solving skills
  • Excellent communication (written and oral) skills
  • Ability to work in an extremely fast-paced/open environment with multiple priorities and changing demands while being responsive to end users and business needs.
  • Proficient working knowledge of general HR including familiarity with recruiting, performance management, compensation, core HR, talent management, and organization management.
  • Able to provide coaching and knowledge transfer to other members of the team.
  • Ensure delivery of high-quality customer service to end users.
  • Good understanding of business processes as well as intra and inter-departmental functions and interdependencies.




  • 3+ years of experience with SAP HCM and/or other SuccessFactors modules (Career Site Builder, Recruiting – RCM, Recruiting Management – RMK, Onboarding, Goals, Performance, Compensation, JAM, Succession)
  • Experience with SuccessFactors Integration Center, Web Services, XML, OData API, and middleware products (i.e. Dell Boomi or SF HANA) preferred.
  • Previous Project Management or HRMS/Human Capital Management implementation experience is a plus.
  • Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping preferred.
  • Strong proficiency in MS Office Suite – Outlook, Excel, Access, Word PowerPoint, Project, and Visio


Preferred Qualifications:

  • Experience in the retail industry



  • BA/BS in HR, Business, IT or related field or equivalent work experience

DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant requiring a reasonable accommodation during the application process or applicant who requires an accommodation to perform the essential functions of the job should request for accommodations by asking to speak with a Store Manager, District Manager, and Regional Manager, or by contacting Human Resources at DSW will work with the individual to attempt to identify a reasonable accommodation that will not impose an undue hardship on DSW.


Nearest Major Market: Columbus

Job Segment: ERP, Developer, SAP, Middleware, XML, Technology