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Field HR Generalist, Columbus Job

DATE: Jul 31, 2019

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 87284 
Location Name: Home Office, Columbus 
Department: Human Resources 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!


The Field HR Generalist is responsible for implementing and coordinating established HR policies and practices.  Manages and coordinates HR activities in compliance with company philosophy, objectives and legal requirements.  Recommends, develops, and implements programs, policies, procedures that create or reinforce a positive associate relations atmosphere.  Reports to HR Manager. Must possess the ability to:


  • Provide guidance to Associates/ Store Managers/ District Managers on general questions
  • Provide guidance on HR policy & procedures on associate issues, pre-employment, LOA, etc.
  • Support Store Managers with the handling of associate relations issues
  • Direct the interpretation and application of established HR policies
  • Assist with implementation of new HR programs and/or practices
  • Independently investigate, recommend and resolve associate relations issues up to termination; consult with outside counsel when necessary
  • Review terminations according to the standards set by HR Manager
  • Provide coaching to associates regarding dealing with difficult people or situations, career paths, etc.
  • Responsible for assessing need for talent with functional leaders
  • Coordinate and communicates business needs to HR partners in specialty areas (i.e. compensation, benefits, recruiting, training & development)
  • May conduct local surveys and/or focus groups regarding HR practices and policies. Provides results and may make recommendations
  • Represent client groups in broad HR initiatives
  • Conduct exit interviews
  • Manage Safe to Say portal and investigations, DSW HR Mailbox
  • Manage the background check process
  • Responsible for updating Stores policies and updating online
  • Serve as back-up to HR Manager(s)
  • AD hoc project management



  • 5+ years’ experience as a HR generalist with emphasis in the retail industry
  • HR generalist experience working with multi-unit customers
  • Demonstrated business acumen
  • Experience handling complicated Associate relations issues
  • Knowledge of various state labor laws and labor codes
  • High energy level, comfortable in performing multi-faceted projects in conjunction with normal activities
  • Ability to identify, analyze, develop solutions and make decisions on complex or unique issues
  • Effective communications skills—ability to present persuasively
  • Demonstrated PC-based software using Microsoft™ Office suite
  • Demonstrated presentation and facilitation skills to all Associates including senior management
  • B.S. Degree in Human Resources or Business or equivalent strongly preferred
  • Certifications in HR including SPHR and/or PHR preferred



Nearest Major Market: Columbus

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