Operation Manager

Job title: Distribution Operation Manager

General Summary: The Operation Manager is responsible for the safe, efficient, and effective management of the facility; held accountable for delivery of service, productivity, and cost through the management of people, process, and technology.

Reports to: Director, Distribution Services

Essential Duties and Responsibilities:

• Responsible for area managers, supervisors, and direct labor across multiple departments and shifts for a 7-day DC operation.
• Demonstrates and set expectations in line with Designer Brands leadership competencies including: Passion, Accountability, Collaboration, and Humility.
• Manages safety, security, inventory, productivity, and cost/service metrics through proper KPI’s and reporting.
• Develops and implements processes and procedures that meet organizational requirements.
• Translates inbound and outbound forecasts into effective operational plans to meet cost and service requirements
• Builds staffing plans through direct hire and agency staffing partners
• Supports cross functional communication between internal and external partners to drive innovative solutions.
• Effectively communicates expectations through leaders and team members throughout the organization.
• Working knowledge of all systems and material handling automation through collaboration with IT, Maintenance, & Engineering resources.
• Develops and aligns staff composition, structure, and competencies to maintain balanced organization structure
• Manages vendor/service partnerships to maintain cost and service goals
• Makes tough and timely decisions
• Provides timely feedback and hold teams accountable
• Strong leadership presence while remaining team focused

Required Skills and Competencies:

• Business & operational planning skills
• Microsoft Office Word, Excel, Outlook
• Effective Verbal and written communication skills
• Multi-tasking skills
• Knowledge of Business and Financial Concepts
• Knowledge of leadership and supervisory skills & techniques

Minimum Qualifications

Experience:

• 7 -10 Years of progressive Supply Chain / Distribution Management Experience with demonstrated ability to achieve results.

Preferred Qualifications:

• Leadership across multi shift, 100+ FTE’s, in automated warehouse environment of +-500k sq.ft.

Education:

• Bachelor’s Degree or equivalent experience required in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Operations Management, or related field.