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Mail Room Lead

DATE:  Apr 22, 2021
CITY:  Columbus
REQ #:  108671
LOCATION NAME:  Home Office, Columbus
DEPARTMENT:  Corporate

Job title: Corporate Facilities Mail Room Lead

General Summary: The Corporate Facilities Mail Room Lead is responsible for coordinating all Corporate mail room functions. Provides technical skills to resolve all mail room discrepancies and mail issues. Manages the File Retrieval System. Leads the mail room while remaining in compliance with local, state and federal regulations. Ensure compliance with all safety protocols.


Reports to: Manager of Property and Facilities


Essential Duties and Responsibilities:

  • Mail room operations
  • Assist with maintaining the Neopost/Quadient, Fed-Ex , USPS, and DHL processes and business relations with these service providers
  • Confidential File Retrieval System
  • Achieve assigned goals and objectives
  • Provide leadership and training to the Mail Room Staff
  • Maintain adequate mail room stock inventory and order items as necessary
  • Co-ordinate with Manager for absences of mail room associates
  • Drive company vehicles on and off the property
  • Informal meetings with customers
  • Problem shipments
  • Work extended hours as required
  • Ability to lift up to 70 pounds


Required Skills and Competencies:

  • Impeccable Customer Service to DBI associates and external vendors regarding all mail processes
  • Microsoft Office Suite
  • Excellent written and verbal communication skills

Preferred Qualifications:

  • High School Diploma or equivalent
  • 3+ years in Mail Room operations with strong understanding of same


You must apply through our internal portal: 
click here

Why Choose A Career with Designer Brands?

Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands.

  • Invested in helping our associates learn, develop, achieve and grow into strong leaders
  • Shared commitment to creating a culture fueled by engagement, excitement, optimism and fun
  • Dedicated to giving back and community involvement 

About Designer Brands:

Designer Brands Inc. is one of North America’s largest designers, producers and retailers of footwear and accessories. 

  • Designer Brands Inc. operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. 
  • Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide. 












Job Segment: Mailroom, Operations