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Business Analyst, Digital Commerce Technology

DATE:  Jan 13, 2021
CITY:  Columbus
BRAND:  Designer Brands
REQ #:  110272
LOCATION NAME:  Home Office, Columbus
DEPARTMENT:  Information Technology

Business Analyst, Digital Commerce Technology


The Business Analyst position will regularly interact with business and IT resources from various levels in the organization and external vendors as needed. The candidate for this position must be adept with technology, business use of technology, and should have experience eliciting functional requirements from the business and documenting these with feature level detail. Experience and understanding of retail specific technology is a plus.


Must possess the ability to:

  • Elicit and document business, non-functional and operational requirements by analyzing business objectives, business and user needs and documenting potential modifications to existing systems
  • Facilitate requirement sessions with Business, IT, and external resources
  • Prepares requirements definition including user persona’s, flowcharts and preliminary reports
  • Provides the functional and technical specifications in the form of Agile user stories and acceptance criteria
  • Serves as a functional expert on projects and can lead large, complex projects within IT or business     
  • Create and/or review “As Is/ To Be” Process documentation
  • Support inter-team relationships
  • Partner with others in the formation and definition of scope and objectives through research and fact-finding activities
  • Critically evaluate information elicited from multiple sources; reconcile conflicts, sort high-level information into details and distinguish user requests from underlying true needs



  • 3-5 years’ experience as a business analyst
  • Ability to evaluate, analyze and solve highly technical and complex incidents or business problem
  • Retail industry experience is highly desired
  • Experience working in an Agile environment leveraging Scrum, XP, Kanban, SAFe or other industry standard methodologies
  • Proficiency in various planning and development tools such as IRise, Confluence, JIRA, Sharepoint, Balsamiq, MS Azure DevOps
  • Bachelor’s degree in related field or equivalent, preferred
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Excellent verbal and written communication skills with an ability to express complex technical concepts in business terms.


Preferred Qualifications:

  • Acceptance Test Driven Development (ATDD) or Behavior Driven Development (BDD) experience
  • Refinement of User Stories including documenting acceptance criteria in Given-When-Then (Gherkin) format



You must apply through our internal portal: 
click here

Why Choose A Career with Designer Brands?

Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands.

  • Invested in helping our associates learn, develop, achieve and grow into strong leaders
  • Shared commitment to creating a culture fueled by engagement, excitement, optimism and fun
  • Dedicated to giving back and community involvement 

About Designer Brands:

Designer Brands Inc. is one of North America’s largest designers, producers and retailers of footwear and accessories. 

  • Designer Brands Inc. operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. 
  • Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide. 












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