Business Analyst, Digital Commerce Technology

Business Analyst, Digital Commerce Technology

The Business Analyst position will regularly interact with business and IT resources from various levels in the organization and external vendors as needed. The candidate for this position must be adept with technology, business use of technology, and should have experience eliciting functional requirements from the business and documenting these with feature level detail. Experience and understanding of retail specific technology is a plus.

Must possess the ability to:

• Elicit and document business, non-functional and operational requirements by analyzing business objectives, business and user needs and documenting potential modifications to existing systems
• Facilitate requirement sessions with Business, IT, and external resources
• Prepares requirements definition including user persona’s, flowcharts and preliminary reports
• Provides the functional and technical specifications in the form of Agile user stories and acceptance criteria
• Serves as a functional expert on projects and can lead large, complex projects within IT or business     
• Create and/or review “As Is/ To Be” Process documentation
• Support inter-team relationships
• Partner with others in the formation and definition of scope and objectives through research and fact-finding activities
• Critically evaluate information elicited from multiple sources; reconcile conflicts, sort high-level information into details and distinguish user requests from underlying true needs

Qualifications:

• 3-5 years’ experience as a business analyst
• Ability to evaluate, analyze and solve highly technical and complex incidents or business problem
• Retail industry experience is highly desired
• Experience working in an Agile environment leveraging Scrum, XP, Kanban, SAFe or other industry standard methodologies
• Proficiency in various planning and development tools such as IRise, Confluence, JIRA, Sharepoint, Balsamiq, MS Azure DevOps
• Bachelor’s degree in related field or equivalent, preferred
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Excellent verbal and written communication skills with an ability to express complex technical concepts in business terms.

Preferred Qualifications:

• Acceptance Test Driven Development (ATDD) or Behavior Driven Development (BDD) experience
• Refinement of User Stories including documenting acceptance criteria in Given-When-Then (Gherkin) format