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Summer 2021 Customer Insights Intern

DATE:  Nov 20, 2020
CITY:  Columbus
REQ #:  108788
LOCATION NAME:  Home Office, Columbus
DEPARTMENT:  Marketing

As part of the DSW Marketing team, the Customer Insights team works to better understand the DSW consumer through customer-centric insights.  These insights are then utilized across the organization to strengthen our programs – all while growing sales and profits for the brand.


As an intern on the Customer Insights team, you will be leading several real-world projects for the organization and building insights to grow the brand.  You will be designing and leading a range of research projects including qualitative research, quantitative research and using syndicated data.  Additionally, you will have the opportunity to explore emerging tools and techniques to better understand their capabilities and potential fit with DSW.


At the end of the program, you will have a better understanding of the Marketing and Customer Insights functions within DSW and will have the opportunity to formally present your insights to key leaders in the organization.



  • Passion for understanding the customer in a fast-paced & dynamic retail environment
  • Strong communication, analytic and critical thinking skills along with strong attention to detail
  • Skills and passion for building a successful career in customer insights – either on an agency or client side.
  • Internships will begin in May 2021 and last for approximately 12 weeks
  • All interns are full-time, paid positions
  • All interns must be able to pay for their own housing and transportation while in Columbus
  • Only the candidates who meet the internship requirements will be contacted for interviews
  • All interns will be required to complete a project at the end of the internship program


You must apply through our internal portal: 
click here

Why Choose A Career with Designer Brands?

Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands.

  • Invested in helping our associates learn, develop, achieve and grow into strong leaders
  • Shared commitment to creating a culture fueled by engagement, excitement, optimism and fun
  • Dedicated to giving back and community involvement 

About Designer Brands:

Designer Brands Inc. is one of North America’s largest designers, producers and retailers of footwear and accessories. 

  • Designer Brands Inc. operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. 
  • Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide. 












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