Online Risk Analyst

Designer Brands, Inc., Columbus, OH needs an Online Risk Analyst to develop and update the fraud engine used by DSW's ecommerce business. Use historical and current fraud transactions to identify gaps in the system. Find false positives, orders that the system should not flag. Update the rules according to seasonal trend and throughput capacity. Help project the amount of chargeback the company can expect in the current fiscal period. Look at the number of disputed transactions we have received, and how many we can expect to win. Track and report the productivity metrics of the Online Risk team. Identify ways and practices to maintain service level expectations. Help measure each agent’s performance. Track chargeback numbers including the number of orders they process, and the amount of fraud they stop. Keep track of the disputed transaction that DSW experiences. Manage the team that respond to those disputes. Requires a bachelor’s degree in computer information systems or computer science and 3 years of experience in SQL, Excel/Microsoft Office, and Python. Requisition # 133810. Send resume to talentacquisition@hr.designerbrands.com.