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Manager - Digital Application Validation & Delivery Job

DATE: May 11, 2019

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 84849 
Location Name: Home Office, Columbus 
Department: Information Technology 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!


The Manager - Digital Application Validation & Delivery will lead a team of cross functional engineers (QA Automation & DevOps) and production support analysts as they validate and deliver software to meet retail business objectives in an iterative and fast pace environment. The role requires strong automation expertise viewed through a business lens with the ability to create, collaborate, and coordinate individuals to achieve executional objectives. This role will be asked to understand the entire software development lifecycle such that they can strategize execution against all aspects of that lifecycle including conception, development, validation, and delivery. Moreover, this manager will have to be comfortable in a flat operational environment wherein direct reports are given autonomy and clear milestones to deliver against vision and direction with minimal guidance. Within this flat operational environment, the role will further require helping their team execute through an iterative mindset by way of constantly assessing processes, talent, and tools against said mindset while creating healthy communication


Reports to: Director - Digital Commerce Application Development


Essential Duties and Responsibilities:

  • Collaborate and achieve alignment through business partners and product owners to help steer technical and architectural roadmaps that coincide with product feature roadmaps
  • Apply business filters to all things in effort to illustrate value for both company and customer
  • Partner and share team objectives among peers allowing for healthy collaboration and cross functional alignment where dependencies and application releases must find common timing and execution.
  • Manage people and tooling against desired processes ensuring that teams have the right resources to achieve goals in a sustainable and repeatable fashion
  • Execute with a result driven mindset through creating milestones and breaking down effort into achievable and actionable components that creates value and achieves team / company goals
  • Create and maintain automated processes to support a fast paced iterative environment with objective to validate and deliver software
    • Lead a QA automation core competency for digital products contributing to the overall software development lifecycle with a focus on developing systems that validate software (web, mobile, & API) against quality metrics autonomously and efficiently
    • Lead a DevOps core competency for digital products contributing to the overall software development lifecycle with a focus on creating systems that can deliver software, provide transparency through monitoring, assess software / infrastructure performance, and load bearing capabilities
  • In addition to validation and delivery, contribute to the digital software development lifecycle by way of providing feedback and recommendations to application development teams that allow for ease of automation
  • Lead quality assurance automation engineers as part of a decentralized virtual quality assurance center of excellence; support and influence company processes and guidelines within this center of excellence that allows for multiple development methodologies to coexist and deliver in tandem.
  • Partner with infrastructure teams to help establish practices that allow for development teams to make use of hardware with ease in an abstracted, safe, and secure manner
  • Review and analyze application and system issues in concert with development and infrastructure teams to identify root cause and solutions
  • Provide guidance and growth to individuals distributed across multiple cross functional teams as they provide automated validation and delivery to software within web, mobile, and service layer implementations
  • At times, lead execution of initiatives that may fall out of the team’s day to day objectives but align with company goals while making use of project management skill sets
  • Support budgetary and contractual tracking of people and tooling


Required Skills and Competencies:

  • Demonstrates a strong expertise working within the software development lifecycle with direct responsibility as a developer, QA and DevOps through the course of their career
  • Experience working within cloud platforms such as AWS, Microsoft Azure, Google Cloud Platform, and etc wherein responsibilities include developing, scaling, and delivering software
    • Similarly, experience is required in on premise infrastructure footprints
  • Demonstrate execution and leadership in scaling transactional applications within a digital commerce channel to handle significant user and payment traffic. Commerce platform experience is a plus. (Oracle ATG, Magento, etc.)
  • Experience contributing to or leading QA automation engineering practices within an Agile environment ensuring application and system quality quickly and efficiently
  • Experience contributing to or leading DevOps engineering practices within an Agile environment ensuring solution availability, reliability, and scalability
  • Must possess leadership capabilities that allows the individual to create, guide, and mentor teams against company objectives
  • Excellent analytical capabilities and problem solving skills
  • Excellent time management, decision-making, presentation, human relations, and organization skills.
  • Excellent written and oral communication skills.
  • Solid planning and project management skills.




  • 5+ years contributing to software development lifecycle
  • 2+ years of management experience
  • 2+ years experience working within various cloud platforms (Azure, AWS,  GCP)
  • 2+ year experience working with a QA  core competency
  • 2+ years of DevOps execution within Agile environment
  • 2+ year of practing Agile within a software development



  • Bachelors in Computer Science or other engineering degree



Nearest Major Market: Columbus

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