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Manager, Merchandise Operations Job

DATE: Jun 4, 2019

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 87348 
Location Name: Home Office, Columbus 
Department: Merch Planning and Allocation 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!


Job title:  Manager, Merchandise Operations

General Summary:  The Manager, Merchandise Operations will lead and develop a team of 5-6 direct reports, overseeing activities related to pricing, marketing, consignment, vendor compliance & analytics, as well as general operational support for the Merchandising and MP&A functions. 

Reports to: Sr Manager, Merchandise Operations


Essential Duties and Responsibilities:

  • Hire, train and develop Analysts and Associate Analysts within Merchandise Operations
  • Support DSW talent initiatives through coaching, feedback, and mentoring associates
  • Proactively identify obstacles within business operations, offer solution and implement new process 
  • Collaborate cross functionally to drive business results
  • Establish & enforce internal and external compliance measures regarding purchase order and vendor set up
  • Direct price change execution and reporting related to pricing
  • Management consignment business operations and analysis
  • Act as a liaison with marketing and facilitate cross functional event execution 

Required Skills and Competencies:

  • Demonstrate DSW values – Collaboration, Humility, Accountability, and Passion!
  • Ability to manage diverse team with broad range of responsibilities and experience level; adapt leadership style to the needs of individual direct report
  • Possess strong communication skills; tailor message to audience
  • Ability to partner and influence cross functional partners all levels of the organization through
  • Understand high level business strategy and tactical requirements to achieve objectives
  • Work well in a fast-paced environment, conduct responsibilities with urgency and a high level of accountability; able to adjust priorities to best support business needs and maximize impact
  • Curious, driven, flexible, and adaptable
  • Self-motivated & action oriented
  • Ability to handle multiple tasks simultaneously and collaborate effectively
  • Analytical mindset, capable of identifying opportunities and act to improve business process
  • Understanding of corporate retail, supply chain and financial metrics
  • Strong attention to detail, highly organized individual with ability to appropriately prioritize workload for self and direct reports




  • 7+ years in retail or related field, prior leadership experience preferred
  • Bachelor’s degree required
  • Proficient in Excel, PowerPoint and Word

DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant requiring a reasonable accommodation during the application process or applicant who requires an accommodation to perform the essential functions of the job should request for accommodations by asking to speak with a Store Manager, District Manager, and Regional Manager, or by contacting Human Resources at DSW will work with the individual to attempt to identify a reasonable accommodation that will not impose an undue hardship on DSW.


Nearest Major Market: Columbus

Job Segment: Operations Manager, Merchandising, Supply Chain Manager, Manager, Operations, Retail, Management