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Customer Service Representative, Full Time Job

DATE: Sep 19, 2017

CITY: Columbus, OH, US, 43219

Company: DSW

Req #: 69364 
Mall/Shopping Center: Shoephoria! Customer Service Center, Columbus 
Department: Shoephoria! Customer Service Center 


At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!




Calling all Shoe-Lovers! Are you tired of working seasonal positions?! Have a passion for customer service and shoes?!

DSW is hiring FULL TIME Customer Service Representatives!


Join Us at our upcomming Hiring Event

October 3rd 5p-7p


Where: 4150 E 5th Ave. Columbus, OH 43219 (DSW Technology Center)


**First 50 candidates to arrive will be entered to win a $25 gift card!**

Resumes are strongly encouraged!


What is a typical work day?


  • Creating a remarkable customer experience by following DSW’s values of Passion, Accountability, Humility and Collaboration through phone and click to chat.
  • Communicate with DSW customers and stores to provide assistance with product inquiries, sales, rewards information, customer service questions, order status inquiries via phone, online, and click-to-chat
  • Collaborate with leadership, business partners, and internal associates to enhance the customer experience
  • Works effectively with others in a team environment to accomplish company goals and to identify and resolve customer and business related issues


Why should you join our team?


  • Receive a 30% employee discount on and in our stores
  • Fun, team-oriented environment
  • Paid training
  • Guaranteed 40 hours per week
  • Full-Time Benefits - including medical, dental, vision
  • Paid Time Off (PTO) and Paid Holidays
  • Tutition Assistance
  • Growth opportunities throughout the company
  • Steps away from DSW’s corporate office


What are we looking for?


  • 1-2 years of customer service preferred
  • High school diploma or equivalency required
  • Ability to navigate through multiple computer systems
  • Availability to work evening shifts - 2:00pm-10:30pm
  • Ability to quickly adapt to fast changing environment



Apply now! Please be sure to include your resume for consideration.


Nearest Major Market: Columbus

Job Segment: Customer Service Representative, Customer Service