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Production Supervisor - 2nd Shift Job

DATE: Aug 8, 2017

CITY: La Vergne, TN, US, 37086

Company: DSW

Req #: 73546 
Location Name: ShoeMetro La Vergne 
Department: ShoeMetro 


Founded in 2004, ShoeMetro has proven to be a powerhouse in the online retail space and continues to be the ultimate resource for "Shoe Lovers" everywhere. We operate across multiple marketplaces including Amazon and eBay and e-commerce site: We are looking for hardworking, goal-oriented individuals to join our ever-growing team!


Lead operations in the area of production including product processing and data entry for site merchandising, quality control, and photography in a fast-paced and high-growth distribution environment. Ensure production leads and personnel are fulfilling a variety of tasks in an accurate and efficient manner with a focus on performance through process improvement, metrics and KPIs, and technology management to use systems and tools to their fullest. Help facilitate company's mission to provide our customers the best value footwear and accessories.



• Manage production team to meet or exceed company production quotas

• Accurately receive, prep, list, photograph, and QC product to meet company goals

• Staff planning, hiring, training, and ongoing management and coaching of the Production Department

• Detailed reporting of performance metrics including key performance indicators (KPIs)

• Management of staff incentive programs, goal creation, and employee performance review delivery

• Continuous improvement in production capacity and accuracy to drive business growth

• Producing and delivering key reports for management, i.e., KPI tracking, daily/weekly/monthly status updates and performance trend reports

• Ensure workplace health and safety requirements are met and take responsibility for the security of the building and product inventory


Position Requirements:

• Leadership-level experience in a business to consumer retail operation

• Proficiency with spreadsheets, good math skills, and attention to detail

• Strong communication skills with the ability to build positive relationships with employees, peers,  company executives, and vendor partners

• Strong analytical and problem-solving skills

• Technical capabilities including a proven understanding of web-based retail systems, preferably in e-commerce

• Knowledge of product data structures and hierarchies

• Project management skills including the ability to effectively delegate workload and manage multiple processes simultaneously

• Strong organizational skills and ability to work independently and meet frequent deadlines with accuracy

• Ability to prioritize workload with minimal supervision


• Bachelor's degree from a four-year college or university

•Experience working in online retail, both direct sales and through marketplaces such as eBay and Amazon


Demonstrable Competencies:

• Numerical ability and reasoning

• Written language, ability for reasoning, problem-solving, and business communication                              

DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant or associate who requires an accommodation to perform the essential functions of the job should contact Human Resources to request that accommodation. 

Nearest Major Market: Nashville

Job Segment: Photography, Manager, Merchandising, Retail Sales, 2nd Shift, Creative, Management, Retail, Night

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